BASIC INFO

Q: Can I pick up my order from your location?
A: YES, please contact us by Line id: @Lyvali or call
us at 080-466-9988 if you would like to pick up the order yourself.

Q: I received the wrong product?
A: If you feel that you have received the wrong product,
please contact our customer service within 24 hours of receiving the product at 080-466-9988.

DELIVERY

Q: When will my order get shipped?
A: For Thailand’s order, your order will be shipped either
on a Tuesday or a Friday. After that, it should take about __ working days for your order to arrive at your door. For International order, it will roughly take about __ shipping days.